Do you prefer to book tours on the internet before visiting a stone branch of a certain travel agency? If so, you should not miss the TopFly travel agency's web application, which is equipped by our customized solution! The site has features that accurately meet client’s and customer’s requirements. Top class loading speed is of course a must. We have also focused our attention to the most comfort and user-friendly interface possible. All this can only be guaranteed by tailor-made solution only.
The EL TORO team is ready to advise you in any difficult situation and intervene where the experience of others is not enough. An example of such a project is the travel agency TopFly, which approached us with an already completed but non-functional solution. Therefore, in addition to the realization itself, we needed to overcome the client's initial mistrust.
Unreliability and constantly prolonged completion of the work forced TopFly to change its supplier, and that is why they decided to approach us. Our experience and references indicated that we would gladly and correctly finish the job.
Although the original site worked, with its outdated solution it could not compete with other agencies. It was necessary to design a completely new architecture and web design.
The precision and quality of the entire work was the number one client priority and therefore we approached the project gently.
Unreadable texts and badly placed elements are key to conversion. In the case of a travel agency, it is ordering a trip, so we have thought carefully about placing all the elements and call to action buttons on the web so that we can make the search as easy as possible for the buyer and direct him to our goal.
One of the key points was to ensure perfect display on all devices - according to our statistics and current trends, about 50% of the population buys tours on the phone. Hence, TopFly was losing profit and we had to stop it.
However, we have decided to improve the office administrators’ interface - we have come up with an idea of automatic filling in contracts. With each contract, because of us, they now save up to 5 minutes of time in TopFly, which is definitely not a negligible time in the broader horizon.
We have secured a payment gateway, connection to a newsletter, login, customer registration and other necessary functions. We packed all this into a modern design exactly according to the client's wishes.
They were very much satisfied with the final work, and they decided to continue using our services within the monthly administration. Not only do we provide TopFly with the ultimate security of customer data from hacker attacks, but our account manager is available to the client on the phone every day so that we can immediately resolve all of his requirements.
All this thanks to us and the marketing strategy we set. We do not make unnecessary changes and interfere only in the right places with the most effective marketing tools, considering the information we get about visitors.
It has a functional solution that, with its quality, can match the biggest competitors on the market. However, at EL TORO we also handled the biggest challenge of the project - we have gained the client's lost trust in IT suppliers and became TopFly’s long-term partner.
Contact EL TORO.